Internet Info 1994 March/Internet Info CD-ROM (Walnut Creek) (March 1994).iso/inet/scc/fips_500_171.txt

Text File | 1991-09-30 | 15.7 KB | 345 lines

        Computer User's Guide to the Protection of Information
        Resources


NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY

The National Institute of Standards and Technology (NIST) is
responsible or developing standards, providing technical assistance,
and conducting research for computers and related systems. These
activities provide technical support to government and industry in the
effective, safe, and economical use of computers. With the passage of
the Computer Security Act of 1987 (P.L. 100-235), NIST's activities
also include the development of standards and guidelines needed to
assure the cost-effective security and privacy of sensitive
information in Federal computer systems.  This guide is just one of
three brochures designed for a specific audience.  The "Executive
Guide to the Protection of Information Resources," and the "Managers
Guide to the Protection of Information Resources" complete the series.

ACKNOWLEDGMENTS

This guide was written by Cheryl Helsing of Deloitte, Haskins & Sells
in conjunction with Marianne Swanson and Mary Anne Todd of the
National Institute of Standards and Technology.


INTRODUCTION

Today's computer technology, with microcomputers and on-line access,
has placed the power of the computer where it belongs, in YOUR hands.
YOU, the users, develop computer applications and perform other data
processing functions which previously were only done by the computer
operations personnel. These advances have greatly improved our
efficiency and effectiveness but, also present a serious challenge in
achieving adequate data security.

While excellent progress has been made in computer technology, very
little has been done to inform users of the vulnerability of data and
information to such threats as unauthorized modification, disclosure,
and destruction, either deliberate or accidental. This guide will make
you aware of some of the undesirable things that can happen to data
and will provide some practical solutions for reducing your risks to
these threats.


WHO IS RESPONSIBLE FOR PROTECTING DATA AND INFORMATION?

The statement that "security is everyone's responsibility" is
absolutely true. Owners, developers, operators and users of
information systems each has a personal responsibility to protect
these resources. Functional managers have the responsibility to
provide appropriate security controls for any information resources
entrusted to them. These managers are personally responsible for
understanding the sensitivity and criticality of their data and the
extent of losses that could occur if the resources are not protected.
Managers must ensure that all users of their data and systems are made
aware of the practices and procedures used to protect the information
resources. When you don't know what your security responsibilities
are, ASK YOUR MANAGER OR SUPERVISOR.


WHAT IS "SENSITIVE" DATA?

All data is sensitive to some degree; exactly how sensitive is unique
to each business environment. Within the Federal Government, personal
information is sensitive to unauthorized disclosure under the Privacy
Act of 1974.  In some cases, data is far more sensitive to accidental
errors or omissions that compromise accuracy, integrity, or
availability.  For example, in a Management Information System,
inaccurate, incomplete, or obsolete information can result in
erroneous management decisions which could cause serious damage and
require time and money to rectify. Data and information which are
critical to an agency's ability to perform its mission are sensitive
to nonavailability.

Still other data are sensitive to fraudulent manipulation for personal
gain. Systems that process electronic funds transfers, control
inventories, issue checks, control accounts receivables and payables,
etc., can be fraudulently exploited resulting in serious losses to an
agency.  One way to determine the sensitivity of data is to ask the
questions "What will it cost if the data is wrong? Manipulated for
fraudulent purposes? Not available? Given to the wrong person?" If the
damage is more than you can tolerate, then the data is sensitive and
should have adequate security controls to prevent or lessen the
potential loss.


WHAT RISKS ARE ASSOCIATED WITH THE USE OF COMPUTERS?

Over the past several decades, computers have taken over virtually all
of our major record-keeping functions. Recently, personal computers
have made it cost-effective to automate many office functions.
Computerization has many advantages and is here to stay; however,
automated systems introduce new risks, and we should take steps to
control those risks.  We should be concerned with the same risks that
existed when manual procedures were used, as well as some new risks
created by the unique nature of computers themselves. One risk
introduced by computers is the concentration of tremendous amounts of
data in one location. The greater the concentration, the greater the
consequences of loss or damage. Another example is that computer users
access information from remote terminals. We must be able to
positively identify the user, as well as ensure that the user is only
able to access information and functions that have been authorized.
Newspaper accounts of computer "hackers," computer virus attacks, and
other types of intruders underscore the reality of the threat to
government and commercial computer systems.


HOW MUCH SECURITY IS ENOUGH?

No matter how many controls or safeguards we use, we can never achieve
total security. We can, however, decrease the risk in proportion to
the strength of the protective measures. The degree of protection is
based on the value of the information; in other words, how serious
would be the consequences if a certain type of information were to be
wrongfully changed, disclosed, delayed, or destroyed?


GENERAL RESPONSIBILITIES

All Federal computer system users share certain general
responsibilities for information resource protection. The following
considerations should guide your actions.

Treat information as you would any valuable asset.

  You would not walk away from your desk leaving cash or other
  valuable unattended. You should take the same care to protect
  information. If you are not sure of the value or sensitivity of the
  various kinds of information you handle, ask your manager for
  guidance.

Use government computer systems only for lawful and authorized
purposes.

  The computer systems you use in your daily work should be used only
  for authorized purposes and in a lawful manner. There are computer
  crime laws that prescribe criminal penalties for those who illegally
  access Federal computer systems or data.  Additionally, the
  unauthorized use of Federal computer systems or use of authorized
  privileges for unauthorized purposes could result in disciplinary
  action.

Observe policies and procedures established by agency
management.

  Specific requirements for the protection of information have been
  established by your agency. These requirements may be found in policy
  manuals, rules, or procedures. Ask your manager if you are unsure
  about your own responsibilities for protection of information.

Recognize that you are accountable for your activities on
computer systems.

  After you receive authorization to use any Federal computer system,
  you become personally responsible and accountable for your activity on
  the system. Accordingly, your use should be restricted to those
  functions needed to carry out job responsibilities.

Report unusual occurrences to your manager.

  Many losses would be avoided if computer users would report any
  circumstances that seem unusual or irregular. Warning signals could
  include such things as unexplainable system activity that you did not
  perform, data that appears to be of questionable accuracy, and
  unexpected or incorrect processing results. If you should notice
  anything of a questionable nature, bring it to your manager's
  attention.

Security and Control Guidelines

  Some common-sense protective measures can reduce the risk of loss,
  damage, or disclosure of information. Following are the most important
  areas of information systems controls that assure that the system is
  properly used, resistant to disruptions, and reliable.

Make certain no one can impersonate you.

  If a password is used to verify your identity, this is the key to
  system security. Do not disclose your password to anyone, or allow
  anyone to observe your password as you enter it during the sign-on
  process. If you choose your own password, avoid selecting a password
  with any personal associations, or one that is very simple or short.
  The aim is to select a password that would be difficult to guess or
  derive. "1REDDOG" would be a better password than "DUKE."

  If your system allows you to change your own password, do so
  regularly. Find out what your agency requires, and change passwords at
  least that frequently. Periodic password changes keep undetected
  intruders from continuously using the password of a legitimate user.

  After you are logged on, the computer will attribute all activity to
  your user id. Therefore, never leave your terminal without logging off
  -- even for a few minutes. Always log off or otherwise inactivate your
  terminal so no one could perform any activity under your user id when
  you are away from the area.

  Safeguard sensitive information from disclosure to others.  People
  often forget to lock up sensitive reports and computer media
  containing sensitive data when they leave their work areas.
  Information carelessly left on top of desks and in unlocked storage
  can be casually observed, or deliberately stolen. Every employee who
  works with sensitive information should have lockable space available
  for storage when information is not in use. If you aren't sure what
  information should be locked up or what locked storage is available,
  ask your manager.

  While working, be aware of the visibility of data on your personal
  computer or terminal display screen. You may need to reposition
  equipment or furniture to eliminate over-the-shoulder viewing. Be
  especially careful near windows and in public areas.  Label all
  sensitive diskettes and other computer media to alert other employees
  of the need to be especially careful. When no longer needed, sensitive
  information should be deleted or discarded in such a way that
  unauthorized individuals cannot recover the data. Printed reports
  should be finely shredded, while data on magnetic media should be
  overwritten. Files that are merely deleted are not really erased and
  can still be recovered.

Install physical security devices or software on personal
computers.

  The value and popularity of personal computers make theft a big
  problem, especially in low-security office areas. Relatively
  inexpensive hardware devices greatly reduce the risk of equipment
  loss. Such devices involve lock-down cables or enclosures that attach
  equipment to furniture. Another approach is to place equipment in
  lockable cabinets.

  When data is stored on a hard disk, take some steps to keep
  unauthorized individuals from accessing that data. A power lock device
  only allows key-holders to turn on power to the personal computer.
  Where there is a need to segregate information between multiple
  authorized users of a personal computer, additional security in the
  form of software is probably needed. Specific files could be encrypted
  to make them unintelligible to unauthorized staff, or access control
  software can divide storage space among authorized users, restricting
  each user to their own files.

  Avoid costly disruptions caused by data or hardware loss.  Disruptions
  and delays are expensive. No one enjoys working frantically to
  re-enter work, do the same job twice, or fix problems while new work
  piles up. Most disruptions can be prevented, and the impact of
  disruptions can be minimized by advance planning. Proper environmental
  conditions and power supplies minimize equipment outages and
  information loss. Many electrical circuits in office areas do not
  constitute an adequate power source, so dedicated circuits for
  computer systems should be considered. Make certain that your
  surroundings meet the essential requirements for correct equipment
  operation. Cover equipment when not in use to protect it from dust,
  water leaks, and other hazards.

  For protection from accidental or deliberate destruction of data,
  regular data backups are essential. Complete system backups should be
  taken at intervals determined by how quickly information changes or by
  the volume of transactions. Backups should be stored in another
  location, to guard against the possibility of original and backup
  copies being destroyed by the same fire or other disaster.

  Maintain the authorized hardware/software configuration.  Some
  organizations have been affected by computer "viruses" acquired
  through seemingly useful or innocent software obtained from public
  access bulletin boards or other sources; others have been liable for
  software illegally copied by employees. The installation of
  unauthorized hardware can cause damage, invalidate warranties, or have
  other negative consequences.  Install only hardware or software that
  has been acquired through normal acquisition procedures and comply
  with all software licensing agreement requirements.


SUMMARY

Ultimately, computer security is the user's responsibility.  You, the
user, must be alert to possible breaches in security and adhere to the
security regulations that have been established within your agency.
The security practices listed are not inclusive, but rather designed
to remind you and raise your awareness towards securing your
information resources:

PROTECT YOUR EQUIPMENT
 Keep it in a secure environment
 Keep food, drink, and cigarettes AWAY from it
 Know where the fire suppression equipment is located and know
  how to use it

PROTECT YOUR AREA
 Keep unauthorized people AWAY from your equipment and data
 Challenge strangers in your area

PROTECT YOUR PASSWORD
 Never write it down or give it to anyone
 Don't use names, numbers or dates which are personally
  identified with you
 Change it often, but change it immediately if you think it has
  been compromised

PROTECT YOUR FILES
 Don't allow unauthorized access to your files and data
 NEVER leave your equipment unattended with your password
  activated - SIGN OFF!

PROTECT AGAINST VIRUSES
 Don't use unauthorized software
 Back up your files before implementing ANY new software

LOCK  UP STORAGE MEDIA CONTAINING SENSITIVE DATA
 If the data or information is sensitive or critical to your
  operation, lock it up!

BACK UP YOUR DATA
 Keep duplicates of your sensitive data in a safe place, out of
  your immediate area
 Back it up as often as necessary

REPORT SECURITY VIOLATIONS
 Tell your manager if you see any unauthorized changes to your
  data
 Immediately report any loss of data or programs, whether
  automated or hard copy

FOR ADDITIONAL INFORMATION

National Institute of Standards and Technology
Computer Security Program Office
A-216 Technology
Gaithersburg, MD 20899
[phone]

For further information on the management of information resources,
NIST publishes Federal Information Processing Standards Publications
(FIPS PUBS).  These publications deal with many aspects of computer
security, including password usage, data encryption, ADP risk
management and contingency planning, and computer system security
certification and accreditation.  A list of current publications is
available from:

                Standards Processing Coordinator (ADP)
                National Computer Systems Laboratory
                National Institute of Standards and Technology
                Technology Building, B-64
                Gaithersburg, MD  20899
                Phone:   (301)  975-2817